Ozw365's Privacy Policy — committed to protecting your data, we are

Ozw365 (https://ozw365.ws) is an online gaming and betting platform serving users in Bangladesh. This Privacy Policy describes what personal information we collect when you use our website, mobile app, or any of our services, and how that information is used.

By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with any of these terms, please discontinue use of our services and reach out to our support team.

This Privacy Policy is Terms & Conditions an integral part. Both documents should be read together.

Ozw365 collects two types of information — data you voluntarily provide and data automatically gathered through your use of the platform. See the table below for details:

Ozw365 uses your information solely for legitimate, specific purposes. Every data processing activity is tied to a defined objective and is aimed at improving your experience.

• Account Management: Identity information is used for registration verification, login security, and account protection.
• Payment Processing: Financial information is used to process deposits and withdrawals and to ensure transaction security.
• KYC Verification: Identity verification is carried out in compliance with legal obligations to prevent money laundering and fraud.
• Customer Support: Your contact and account information is used to resolve complaints and respond to inquiries.
• Responsible Gaming: To detect unusual gaming patterns and help prevent problematic behavior.
• Personalized Experience: To offer game recommendations and relevant promotions tailored to your preferences.
• Security Monitoring: To detect and prevent hacking, fraud, or unauthorized access.
• Legal Compliance: To comply with applicable laws and regulatory authority requirements.

Ozw365 uses the highest industry-standard security measures to protect your data. Our servers are secured with 256-bit SSL/TLS encryption and undergo regular third-party security audits.

Your data is retained for as long as your account is active and for a defined period afterward as required by law. Financial transaction records are typically kept for up to 5 years.

• All data is stored with AES-256 encryption.
• Passwords are secured with bcrypt hashing — we never store plain text passwords.
• Regular Penetration Testing is conducted.
• 24/7 physical and digital security is maintained at our data centers.
• Automated backups are regularly stored in secure locations.

Ozw365 does not sell or rent your personal information to any third party — that is our core commitment. However, limited data may be shared in specific circumstances:

• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
• Game Provider: Limited data is shared with certified providers such as Pragmatic Play and Evolution Gaming for the purpose of operating games.
• Law Enforcement: Information may be disclosed to government authorities when required by a valid legal order or investigation.
• Cloud Service Provider: The services used for data storage operate under strict confidentiality agreements.

Ozw365 uses cookies and similar technologies on its website to enhance your browsing experience. Cookies are small text files stored on your device.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

As an ozw365 user, you have certain important rights over your personal information. We respect these rights and are committed to helping you exercise them.

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You may request that your information not be used for specific purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to marketing communications or specific types of data processing.

Ozw365 strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect information from minors. Age verification is carried out during registration, and additional identity verification may be requested in cases where there is cause for concern.

If we have evidence that a user is under 18 years of age, their account will be immediately suspended and all collected data will be deleted. Parents who have concerns support@ozw365.wsto get in touch with us.

Ozw365 reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you via your registered email or through a platform announcement.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.

Feel free to reach out to us with any privacy-related questions, complaints, or requests to exercise your rights. Our dedicated Privacy Team is always ready to respond to your message.

• Email: support@ozw365.ws
• Live Chat: Available directly on the platform, 24/7
• Response time: within 72 business hours