Ozw365's Terms & Conditions — Complete Guide

Ozw365 (hereinafter referred to as "we", "the Platform", or "the Site") is an online gaming and betting platform operated for users in Bangladesh. These Terms & Conditions govern all aspects of our services.

By using our website or app, you confirm that you are at least 18 years of age and that you are voluntarily and knowingly accepting these terms. Minors are strictly prohibited from any activity on ozw365.

• These Terms & Conditions have been prepared in Bengali and shall be interpreted in accordance with the laws of Bangladesh.
• ozw365 reserves the right to amend these Terms & Conditions at any time.
• Continuing to use the platform after updated terms are published constitutes acceptance of the new terms.
• Operating an account for commercial purposes or on behalf of another person is strictly prohibited.

To register with ozw365, you must provide accurate and complete information. Opening an account with false or fabricated details is a violation of our Terms & Conditions and may result in immediate account closure.

Each individual may only hold one account. If the same person is found operating multiple accounts — whether from the same device, IP address, or payment method — both accounts will be closed and any existing balance may be forfeited.

• The name, date of birth, and contact details provided at registration must be accurate and truthful.
• A copy of your national ID or passport may be requested for verification.
• You are solely responsible for keeping your account password confidential.
• Any unauthorised access must be reported to our support team immediately.

Ozw365 supports deposits and withdrawals via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All transactions are secure and encrypted.

The minimum deposit is ৳500 and the minimum withdrawal is ৳1,000. Withdrawal requests are typically processed within 24 hours, though additional verification time may be required in certain cases.

• Withdrawals must be made to the same payment method used for the deposit.
• Withdrawals to third-party accounts are strictly prohibited.
• ozw365 reserves the right to delay verification for suspicious transactions.
• Deposits carry no additional charges; withdrawal fees set by the payment provider may apply.
• If money laundering or fraudulent transactions are proven, the account will be immediately closed and the balance forfeited.

All bonuses and promotions on ozw365 have their own terms and conditions, detailed on the relevant promotion page. It is each player's responsibility to read those terms carefully before claiming any bonus.

The welcome bonus is available to first-time registered users only. Any attempt to claim the bonus by creating multiple accounts will be treated as fraud.

• A wagering requirement must be met before withdrawing bonus funds (typically 20x–30x).
• Wagering requirements also apply to any winnings from free spins before withdrawal.
• Not all games are available for play with bonus balance; any restrictions will be noted on the promotions page.
• ozw365 reserves the right to modify or cancel any promotion.
• Proven bonus abuse will result in forfeiture of the bonus and any associated winnings.

All games on ozw365 run on certified RNG (Random Number Generator) technology, meaning every outcome is entirely random and cannot be predetermined or manipulated in any way.

Our game providers — including Pragmatic Play, Evolution Gaming, NetEnt, and others — are internationally recognized and have their fairness verified through regular third-party audits.

• The use of bots, scripts, or any automated software is strictly prohibited.
• Collusion (multiple players conspiring to cheat) is strictly prohibited.
• ozw365 reserves the right to reclaim any funds incorrectly credited due to a technical error.
• ozw365 is not liable for any losses resulting from technical issues or server downtime.
• In live games, the dealer's decision is final.

Ozw365 treats the protection of your personal data as its highest priority. We use SSL encryption to secure all data transfers. Your name, phone number, payment details, and any other personal information are never sold or shared with third parties.

To keep your account secure, use a strong password and enable two-factor authentication (2FA). Never share your password with anyone.

• Report any suspicious login activity or unauthorized access to Support immediately.
• Avoid using your account on public Wi-Fi.
• Stay alert to phishing emails and fake sites — ozw365 will never ask for your password by email.
• To read our full Privacy Policy Click Here।

Ozw365 believes gaming is for entertainment — not a source of income. We encourage all our players to game responsibly and take an active role in preventing problem gambling behavior.

If you feel that gaming is having a negative impact on your life, use our Self-Exclusion feature to temporarily or permanently deactivate your account.

• Our platform lets you set deposit limits and session time limits.
• We actively identify problematic gaming behaviour and offer support.
• It is parents' responsibility to prevent anyone under 18 from accessing gaming.
• For more details, visit our Responsible Gaming Page here.

Ozw365 reserves the right to suspend or close an account without prior notice in the following circumstances. Such decisions are unilateral and final.

• Any violation of the Terms & Conditions.
• Using a false identity or providing inaccurate information.
• Fraudulent activity or bonus abuse.
• Operating multiple accounts.
• Attempting to hack or manipulate the system.
• Harassment or misconduct toward other users.

For any dispute or complaint, please contact our customer support team first. We will do our best to resolve your issue within 72 hours.

• To submit a complaint, email: support@ozw365.ws
• Instant support is available via live chat.
• ozw365's decisions are final.
• In the event of a dispute, our server logs will serve as the final and definitive evidence.

Ozw365 reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify you via your registered email or through a notification on the platform.

Continuing to use the platform after updated terms have been published will be treated as acceptance of the new terms. We recommend checking this page regularly.